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1. EXECUTIVE SUMMARY
- CVSS v3 7.5
- ATTENTION: Low attack complexity
- Vendor: Trane
- Equipment: Symbio 700 and Symbio 800 controllers
- Vulnerability: Code Injection
2. RISK EVALUATION
Successful exploitation of this vulnerability could allow an authenticated user to execute arbitrary code on the controller.
3. TECHNICAL DETAILS
3.1 AFFECTED PRODUCTS
The following versions of Trane building automation products:
- Symbio 700 (incl. Odyssey Split Systems): All versions prior to v1.00.0023
- Symbio 800 (incl. IntelliPak Rooftop Air Conditioner, Chiller Models: CenTraVac Simplex, CentraVac Duplex, ACR, RTAF, CMAF, HDWA.RTWF, CGWF, CXWF, CCUF, and GVAF): All versions prior to v1.00.0007
3.2 VULNERABILITY OVERVIEW
The affected controllers do not properly sanitize the input containing code syntax. As a result, an attacker could craft code to alter the intended controller flow of the software.
- CRITICAL INFRASTRUCTURE SECTORS: Critical Manufacturing
- COUNTRIES/AREAS DEPLOYED: Worldwide
- COMPANY HEADQUARTERS LOCATION: Ireland
Trane reported this vulnerability to CISA.
Affected users should contact a Trane representative to install updated firmware or request additional information. Please reference Trane service database number HUB-205962 when contacting the Trane office.
Trane has identified the following specific mitigations:
- Symbio 700 controllers: Upgrade to v1.00.0023 or later
- Symbio 800 controllers: Upgrade to v1.00.0007 or later
In addition to the specific recommendations above, Trane continues to recommend the following best practices as an additional protection against this and other controller vulnerabilities:
- Restrict physical controller access to trained and trusted personnel.
- Use secure remote access solutions, such as Trane Connect Remote Access, when needed.
- Ensure user credentials are not shared and follow best practices for appropriate complexity (e.g., strong passwords).
- Have a well-documented process and owner to ensure regular software/firmware updates and keep systems up to date.
CISA recommends users take defensive measures to minimize the risk of exploitation of this vulnerability. Specifically, users should:
- Minimize network exposure for all control system devices and/or systems, and ensure that they are not accessible from the Internet.
- Locate control system networks and remote devices behind firewalls, and isolate them from the business network.
- When remote access is required, use secure methods, such as Virtual Private Networks (VPNs), recognizing VPNs may have vulnerabilities and should be updated to the most current version available. Also recognize VPN is only as secure as its connected devices.
CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.
CISA also provides a section for control systems security recommended practices on the ICS webpage on us-cert.cisa.gov. Several recommended practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.
Additional mitigation guidance and recommended practices are publicly available on the ICS webpage on us-cert.cisa.gov in the Technical Information Paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies.
Organizations observing any suspected malicious activity should follow their established internal procedures and report their findings to CISA for tracking and correlation against other incidents.
No known public exploits specifically target this vulnerability. This vulnerability is not exploitable remotely.
For any questions related to this report, please contact the CISA at:
Toll Free: 1-888-282-0870
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